This error indicates that the folder with the error includes another known folder (Documents, Desktop, Pictures, Screenshots, Camera Roll, OneDrive), and they can’t be protected until the contained folder is removed to its original location. Important folders aren’t in the default locations # After unlinking, sign in again and choose the root folder location to be on the same volume as the folder you want to sync. Right-click the cloud icon in the taskbar, click Settings, and click the Unlink this PC option. The only way to resolve this issue is to reconfigure OneDrive in the same drive where the known folders you’re trying to protected are located. It’s not possible to protect known folders using this scenario. You’re likely to run into the “folder is on a different volume” error, for example, if OneDrive is configured on the D: drive, and your Documents folder is located in the C: drive. To resolve this issue, contact your network administrator to use another solution to backup your files in known folders. Usually, you’ll get the “Folder protection is unavailable” error because your computer may be part of a domain, in which case you cannot protect the files using OneDrive. The following list includes errors that you may encounter during the set up and what you can do to fix them: Folder protection is unavailable # How to fix problems using folder protection in OneDrive # In this guide, you’ll learn the problems you may encounter using OneDrive folder protection and the steps to resolve them according to Microsoft. Although the new feature is useful and straightforward to configure, users can run into a number of errors and problems because there are a few limitations and known issues.
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